Terms & Conditions

 

A Few Sweet Things to Know Before Booking

Please read carefully & confirm your agreement to our terms.

We want your experience with Sweet & Styled to be as enjoyable and stress-free as possible! To keep everything running smoothly, we've put together a few friendly booking guidelines so everyone knows what to expect. 

Securing Your Date

A £30 deposit is required to secure your event date. Once we've received your deposit and confirmed your booking details, your date is officially reserved!

Your deposit goes towards your final balance — it is not an extra charge.

For larger bookings, a larger deposit may be required.

Payments

Your remaining balance is due 14 days before your event.

We'll make sure you know exactly what's included in your agreed package, with no unexpected extras.

Making Changes

We know plans can change, and that's absolutely fine!

Whether you're changing your colour scheme, favourite sweets, guest numbers or styling ideas, we're happy to discuss adjustments throughout the planning process.

We simply ask that your final choices are confirmed at least 21 days before your event so we have plenty of time to prepare everything beautifully.

Changes are subject to availability and may affect your final price. We'll always discuss any additional costs with you first.

Postponements & Date Changes

Life happens, and sometimes plans need to change!

If you need to move your event, please get in touch as soon as possible. We'll do everything we reasonably can to accommodate your new date, subject to availability.

If your new date isn't available, we'll discuss the available options, including cancellation and any applicable refund, fairly and transparently.

Cancellations

We understand that circumstances can change.

If you need to cancel, please let us know in writing as soon as possible.

Any refund will depend on the circumstances, the notice given and any reasonable costs or losses we've incurred, taking into account expenses we've saved or can recover. Your deposit is not automatically forfeited.

If we ever need to cancel your booking, we'll let you know as soon as possible and refund any payments you've made for services we cannot provide. This doesn't affect any additional rights you may have.

Sweet Selections & Allergens

We'll always do our best to source your chosen sweets and match your requested colours and theme.

Occasionally, certain products may become unavailable. If this happens, we'll discuss suitable alternatives with you before making any significant changes.

Please let us know about any allergies or dietary requirements as early as possible. We'll provide relevant allergen information, but please be aware that some products may contain allergens or carry cross-contact risks.

Our Displays & Equipment

Our display jars, stands, props and decorative items remain the property of Sweet & Styled unless otherwise agreed.

We kindly ask that these are treated with care during your event. If any items are lost or damaged beyond normal wear and tear, reasonable replacement or repair costs may apply where responsibility has been established.

Set-Up & Collection

We'll arrange suitable times with you and your venue for setting up and collecting your display.

Please ensure your venue is happy to accommodate our arrival, setup and collection arrangements.

 A Little Note From Us

At Sweet & Styled, every celebration is special, and we genuinely love bringing your ideas to life.

If you're unsure about anything, have a question or simply want to chat about your plans, please don't hesitate to get in touch.

We're always happy to help.

Thank you.

Ashley and team @ Sweet & Styled 💗